Subject: Fwd: LSM Joining Case Test - Raghav Sang
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 17 Feb 2020 01:11:20 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Feb, 2020, at 13:38, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Raghav Sang 
E-mail 	[email-masked] 
Phone Number 	(+91) 8826826489 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As in this blurb I find that agent is giving him the complete imformation as per his consern. 
As customer wants to know about the ticket delivery status and he wants the ticket shout be deliver at his hotel address, So the agent given him the imformation about the ticket status and why its deliver before the one week of show and how he can change the address. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	As customer service is the face of any company its all ways should be best of knowlge. 
The grear customer is to give best to his/her customers because one good customer relationship will create ten new customers for the company 
We shoud all ways reply as per the given time to the customers. 
Every call or a mail for any agent its a fresh call or a mail, He/She should be full of enargy and active to resolve his/her consern on the same call or a mail. 

			

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