Subject: Re: LSM Joining Case Test - Raghav Sang
From: Raghav Sang <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Feb 2020 08:08:42 +0000

LSM Joining Case
Test

Name

Raghav
Sang

E-mail

[email-masked]

Phone Number

(+91) 8826826489

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As in this
blurb I find that agent is giving him the complete imformation as per his
consern.

As customer wants to know about the ticket delivery status and he wants the
ticket shout be deliver at his hotel address, So the agent given him the
imformation about the ticket status and why its deliver before the one week of
show and how he can change the address.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

As customer service is the face of any company
its all ways should be best of knowlge.

The grear customer is to give best to his/her customers because one good
customer relationship will create ten new customers for the company

We shoud all ways reply as per the given time to the customers.

Every call or a mail for any agent its a fresh call or a mail, He/She should be
full of enargy and active to resolve his/her consern on the same call or a
mail.

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