Subject: RE: Arabic Language Test - Maher Saleh
From: Malik Ismail <[email-masked]>
To: HR Livesalesman <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 15 Feb 2020 11:55:37 +0000

Can be consider.

From: HR Livesalesman <[email-masked]>
Sent: Saturday, February 15, 2020 9:48 AM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>; saurabh <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Arabic Language Test - Maher Saleh

External email sender, please take precaution.
Hi Malik/Mohmoud,

Please check the feedback and let us know the feedback.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393
 [Image removed by sender.]

[Image removed by sender.]
Foreign Language Screening Test

Name
Maher Saleh
Whats your first language
Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?
Firstly, I say sorry for the mistake.
then I check his order, after that I try to give him another order if he accept that,
because I must to give a good ideas on the organization where I am working.
we can face same this state in any company, but only the good employment whos in the good place can face it.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words
I am Maher Saleh, from Syria,  27 years old, my native language is Arabic.
I graduate from BA Geography in 2016.
I am living in Delhi now, and I study Master of Business administration (HR) at Jamia Hamdard, in the 2nd year.
I have experience in Microsoft tools.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?
خدمة الزبون الجيدة هي التي تحقق للزبون ما يريده من حاجات
بينما خدمة الزبون الأفضل هي التي تعمل على جعل الزبون في حالة رضا تام وتعمل على خلق بيئة عمل جيدة بما يتوازن مع حاجات الزبون ومتطلبات سوق العمل
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.
وضع الشخص المناسب في المكان المناسب
العمل بروح الفريق
التركيز على متطلبات السوق
تحقيق رضا الزبون الدائم
توفير بيئة عمل جيدة
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to
عند السؤال عن اي مدينة سافرت اليها ,لابد ان يخطر في ذهني مباشرة مدينة دلهي
حيث انني اعيش هنا منذ عامين واكتسبت خبرة رائعة من مجتمع ودود ومساعد
الحياة في دلهي جميلة والوسط الاجتماعي جميل
يمكنك التعرف على ثقافة جديدة وحضارة رائعة
(يوجد في المدينة عدة معالم سياحية ك قطب مينار وجاميا مسجد وبوابة الهند (انديا غيت
يعد جاميا مسجد أحد أهم معالم المسلمين في الهند فهو مسجد كبير جدا يقصده السياح .
باستمرار.
ايضا تملك المدينة قطب مينار وهي منارة قديمة شيدها الهنود منذ زمن
عند زيارتي ل قطب مينار في وسط العاصمة الهندية تعرفت إلى جمال الحضارة الهندية من خلال
(رؤية هذا الارث التاريخي الجميل(قطب مينار
في منارة شيدها الهنود منذ عهد قديم
يمكن القول ان هذه المدينة من أجمل المدن التي عشت فيها

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