Subject: Arabic Language Test - Ahmad abdul rahman
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 15 Feb 2020 00:36:45 -0700 (MST)

Hi Seeta, 

Please check the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Ahmad abdul rahman 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	you are working in pizza hut as a phone order executive. you took the order from a customer and informed he that his order will be delivered in 30 minutes. The customer called back you after 45 minutes complaining that he has not received his pizza yet. When you checked you realise that you made a mistake and you entered his address incorrectly. you wait the customer on phone, what would you do in this situation? 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Ahmad, I am belong from delhi shaheen bagh, I had done bachelor study from jamia islamia madinah saudi arabia,I have certificate in diploma teacher training and office word and my hobby are typing and learn new skills to building my career 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة الأولى تطيح للأفراد حلا واحدا لإزالة المشكلة 
أما الخدمة الثانية تطيح للأفراد حلولا كثيرة لإزالة المشكلة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1: أن يكون متمكنا في لغته 
2: أن يكون متبسما أثناء العمل 
3: أن يكون منضبطا بوقت الدوام 
4: أن يكون الصوت هادئا 
5: أن يكون ماهرا في استخدام الحاسوب 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	المدينة التي زرتها كثيرا وهي مدينة الرياض و هي عاصمة المملكة العربية السعودية تقع في وسط المملكة, الرياض قلب السعودية جميلة خضراء مليئة بالسياح الدولي توجد فيها أماكن سياحية كحديقة الحيوانات و الفنادق الفاخرة و المطاعم