Subject: Arabic Language Test - Ahmad abdul rahman
From: Ahmad abdul rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Feb 2020 07:34:31 +0000

Foreign Language
Screening Test

Name

Ahmad abdul rahman

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

you are working in pizza hut as
a phone order executive. you took the order from a customer and informed he that
his order will be delivered in 30 minutes. The customer called back you after 45
minutes complaining that he has not received his pizza yet. When you checked you
realise that you made a mistake and you entered his address incorrectly. you
wait the customer on phone, what would you do in this situation?

In
ENGLISH - Please describe your Background (Personal, Educational, Professional)
- 50 - 100 words

I am Ahmad, I am belong from delhi shaheen bagh,
I had done bachelor study from jamia islamia madinah saudi arabia,I have
certificate in diploma teacher training and office word and my hobby are typing
and learn new skills to building my career

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

الخدمة الأولى تطيح للأفراد
حلا واحدا لإزالة المشكلة

أما الخدمة الثانية تطيح للأفراد حلولا كثيرة
لإزالة المشكلة

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

1: أن يكون متمكنا في لغته

2: أن يكون متبسما أثناء العمل

3: أن يكون منضبطا بوقت الدوام

4: أن يكون الصوت هادئا

5: أن يكون ماهرا في استخدام الحاسوب

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

المدينة التي
زرتها كثيرا وهي مدينة الرياض و هي عاصمة
المملكة العربية السعودية تقع في وسط
المملكة, الرياض قلب السعودية جميلة خضراء
مليئة بالسياح الدولي توجد فيها أماكن سياحية
كحديقة الحيوانات و الفنادق الفاخرة و
المطاعم