Subject: Fwd: Arabic Language Test - عمر فاروق
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 14 Feb 2020 02:59:19 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	عمر فاروق 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If I got like these situations so first of all I will review my work that I had done for my customer now if I got a mistake so first of all I will make correct my mistake after that I will reconnect to my mistake. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Umar farooque, I belong to East Champaran ,Bihar. 
I am educated at Darul Uloom Nadwatul Ulama lucknow. 
I can type in English,Arabic, Urdu, and Hindi. 
I was an English Teacher some days ago at Mount Seena Academy. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Good customer service:خدمة الزبائن الجيدة 
Great customer service:خدمة الزبائن العظيمة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	التحدث مع الزبائن بشكل جيد 
علم لغة الزبائن 
المظاهرة بأحسن الخلق 
التوضيح كل شيئ بشكل جيد 
الكفاية في البيان 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سفري من بهار الي لكناؤ 

ذات يوم فكرت في الذهاب الي لكناؤ بالقطار فقلت لأحد أصدقائي في سفري فبعدما سمع فرح فرحا كثيرا بعد ذلك أخذت التذكرة للكناؤ وركبت القطار الي لكناؤ و قد وصلت الي لكناؤ 
.فشكرت الله كل الشكر