Subject: Arabic Language Test - عمر فاروق
From: عمر فاروق <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 14 Feb 2020 09:43:37 +0000

Foreign Language
Screening Test

Name

عمر فاروق

Whats your first
language

Arabic

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

If I got like these situations
so first of all I will review my work that I had done for my customer now if I
got a mistake so first of all I will make correct my mistake after that I will
reconnect to my mistake.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

I am Umar farooque, I belong to East Champaran ,Bihar.

I am educated at  Darul Uloom Nadwatul Ulama lucknow.

I can type in English,Arabic, Urdu, and Hindi.

I was an English Teacher some days ago at Mount Seena Academy.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

Good
customer service:خدمة الزبائن الجيدة

Great customer service:خدمة الزبائن العظيمة

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

التحدث مع الزبائن بشكل جيد

علم لغة الزبائن

المظاهرة بأحسن الخلق

التوضيح كل شيئ بشكل جيد

الكفاية في البيان

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

سفري من بهار الي لكناؤ

ذات يوم فكرت في الذهاب الي لكناؤ بالقطار
فقلت لأحد أصدقائي في سفري فبعدما سمع فرح
فرحا كثيرا بعد ذلك أخذت التذكرة للكناؤ
وركبت القطار الي لكناؤ و قد وصلت الي لكناؤ

.فشكرت الله كل الشكر