Subject: Re: LSM Joining Case Test - Harsh Vardhan
From: Harsh Vardhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Feb 2020 05:13:26 -0500

LSM Joining Case
Test

Name

Harsh
Vardhan

E-mail

[email-masked]

Phone Number

(+91) 9899948429

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because
event is going to happen in a week and customer is travelling in two days so the
best way to provide tickets to cust is that he should purchase the ticket
instant after that cust can also track his ticket and able to download e ticket
print immediatel.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is provide help related to
your field. Ex: If you are from Ticketing dept and pax booked tickets and you
issued on time and deliver to them, But along with airline ticket queries if
customer want extra details about hotel or travel insurance, in that case if you
provide the help and try to solve the querie of customer.

You are providing Great Customer Service

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