Subject: Re: LSM Joining Case Test - rohit makkar
From: rohit makkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Feb 2020 02:45:23 -0500

LSM Joining Case
Test

Name

rohit
makkar

E-mail

[email-masked]

Phone Number

(91) 7827655220

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Executive
should have asked for the Hotel address where he will be staying and wants his
tickets, rest all information provided is correct in 1st blurb.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good Customer service is
providing all information to the customer which he wants to listen but great
customer service is explain everything about the issue customer is facing and
resolve that on the given time and greet him like if he calls back again he just
wanted to talk to the same Person , thats called great customer
service.

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