Subject: Fwd: LSM Joining Case Test - Rihan Jamal
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 11 Feb 2020 11:12:33 +0000

Get him interviewed by Ash

Sent from my iPhone

Begin forwarded message:

From: Rihan Jamal <[email-masked]>
Date: 11 February 2020 at 16:22:57 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Rihan Jamal

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rihan Jamal
E-mail  [email-masked]
Phone Number    (+91) 9997015434
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As i have selected blurb 2 i would like to clear that i have given the exact reason why ticket have not delivered yet because the event organisers normally release the tickets just before the event.
Further as the customer is travelling before the event date so we will have to confirmed the hotel address to deliver the tickets without any failure.
Additionally we have asked customer to purchased the instant Download E-Tickets so he/she can get all the related information accordingly.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In good customer service we take care of the service provided by us to the customer.
But in great customer service we have to maintain the customer as well as the service for long term with his complete satisfaction.
we can not state that we have a great customer service if we can let go customer anywhere else for the same service.

You can edit this submission<https://www.jotform.com/edit/4572275524613250296?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.