Subject: Re: LSM Joining Case Test - Rihan Jamal
From: Rihan Jamal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Feb 2020 05:52:51 -0500

LSM Joining Case
Test

Name

Rihan
Jamal

E-mail

[email-masked]

Phone Number

(+91) 9997015434

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As i have
selected blurb 2 i would like to clear that i have given the exact reason why
ticket have not delivered yet because the event organisers normally release the
tickets just before the event.

Further as the customer is travelling before the event date so we will have to
confirmed the hotel address to deliver the tickets without any failure.

Additionally we have asked customer to purchased the instant Download E-Tickets
so he/she can get all the related information accordingly.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

In good customer service we take care of the service provided
by us to the customer.

But in great customer service we have to maintain the customer as well as the
service for long term with his complete satisfaction.

we can not state that we have a great customer service if we can let go customer
anywhere else for the same service.

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