Subject: Fwd: LSM Joining Case Test - Akash Kumar Shukla
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 11 Feb 2020 02:19:45 -0700 (MST)

Hi Ash, 

Please check the test for travel 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Feb, 2020, at 14:36, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Akash Kumar Shukla 
E-mail 	[email-masked] 
Phone Number 	(91) 8765941633 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Polite reply with assitance to the customer about the exact situation. i want to add the line that "Feel free to connect with us for more clarification." 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A better service is must be given on time and responding on each query of customer. Mising any call is not a good service. if the work is being completed in timeframe is good but work completed on time without any mis-communication and less errors is a great customer service. 	

	
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