Subject: Fwd: LSM Joining Case Test - Pankaj Singh
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 11 Feb 2020 00:29:57 -0700 (MST)

Hi Ash, 

Please check the test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 11 Feb, 2020, at 12:56, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Pankaj Singh 
E-mail 	[email-masked] 
Phone Number 	(91) 9958337454 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have chosen the 2nd Blurb due to simple and correct information is there. Wherein customer can download the information by there end. 
We can also add the contact center number and Email ID for the better Customer Support. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	When we advised the customer as per policy and without giving extra efforts is known as Good Customer service. 

When we helping the customer to there queries and complaints with sympathy with extra efforts then customer belives you easily and more confiedent to come again for the services that we are providing. 	

	
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