Subject: Re: LSM Joining Case Test - lalit bawa
From: lalit bawa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 06:53:05 -0500

LSM Joining Case
Test

Name

lalit
bawa

E-mail

[email-masked]

Phone Number

(+91) 8375040835

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As the
passanger hasn't mentioned the address in their query , we shall ask them for
their address first.after that we should emphatise the passanger that the
tickets will be delivered on time.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

A good customer service is when the customer
service representative ensues that all work must be done in accordance to the
client's as well as customer's demand while a great customer service
representative ensures that along with doing the work on time he should also
focus on customer's satisfaction as well as feedback. if the feedback is not up
to par, he should look at the case and provide his best to the customer's
demand.

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