Subject: Re: LSM Joining Case Test - Rubina Rafiq
From: Rubina Rafiq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 06:39:01 -0500

LSM Joining Case
Test

Name

Rubina
Rafiq

E-mail

[email-masked]

Phone Number

(91) 7505154415

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i think
this blurb is right coz he wants ticket for lady Gaga for an event on hotel
address coz this ticket is provided by the event organiser only and they are
taking the responsibility to send the tickets on time by tracking it and as they
have all the details so this is the right answer.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

the difference between good service and great
service are:

Good Customer Service is that if you just barely keeping your customer satisfied
and Great Customer  service is if you want to make your customer loyal and
providing best customer satisfaction with best quality to them that is great
customer service.

For example: a prospect is on call asks you a quwstion and u dont know the
answer to then you put on hold and find the answer ans then give reply to them
that is good customer service.

Great customer is that when you dont know the answer and give them a quick and
best response to them that is great customer service.

You can edit this submission and view all your submissions
easily.