Subject: Re: LSM Joining Case Test - RAJ PRAKASH
From: RAJ PRAKASH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 03:09:25 -0500

LSM Joining Case
Test

Name

RAJ
PRAKASH

E-mail

[email-masked]

Phone Number

(+91) 9654453666

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because it
is more convenient for the customer to get the tickets directly to the hotel as
he is leaving for the event in two days.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service :-

Just giving the resolution for the concerns he/she asking for.

Giving answer to close ended questions.

Great customer service:-

To give the resolution with proper resolution before during and after purchase
for the goods or services.

Giving the answers related to all his open ended as well close ended
questions.

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