Subject: Fwd: LSM Joining Case Test - faeiz mohammed
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 7 Feb 2020 04:37:43 -0700 (MST)

Hi, 

Please check this test for non travel 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Feb, 2020, at 16:49, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	faeiz mohammed 
E-mail 	[email-masked] 
Phone Number 	(91) 9368620929 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The reason is simple because I can print the e-tickets very convenient way. Saves time and stress of waiting for the delivery of tickets by mail. Also you can track the whole order online. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service would be where you provide service to the client and resolve whatever issues are been raised. Great customer service on the other hand would be where you go above and beyond the expectations and provide excellent service that the clients feels his issues has been resolved once and for all. 	

	
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