Subject: Re: LSM Joining Case Test - Mohit Chauhan
From: Mohit Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Feb 2020 04:06:10 -0500

LSM Joining Case
Test

Name

Mohit
Chauhan

E-mail

[email-masked]

Phone Number

(+91) 9899002812

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I chose
Blurb 2 because as the customer is requesting to get his/her tickets delivered
to the hotel address and we have given the ways to ensure that customer gets
his/her ticket on time.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

The difference between good and great customer
service is that a good service is common and does not leave any impact on the
customer, whereas a great service would make a customer more loyal towards our
company as a great service will create a trust factor.

You can edit this submission and view all your submissions
easily.