Subject: Re: LSM Joining Case Test - Biswajit Narzary
From: Biswajit Narzary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 5 Feb 2020 04:39:32 -0500

LSM Joining Case
Test

Name

Biswajit
Narzary

E-mail

[email-masked]

Phone Number

(91) 6000301110

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 3 has
sufficient information to maintain great customer service and this will make
customer happy too. Additionally I would like add greetings to the customer at
fist before we start writing about the solution.

Dear Mr. John,

Very good morning.

This is in reference to your query about ticket for Lady Gaga.

I also like to add a closer of the query.

Thank you so much for using our service. We are happy to help you again. Kindly
write back to us if we can support anything further regarding your ticket and
services.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good Customer services:-

Its good services towards customer and it can make customer happy for his opted
service.

Great Customer service:-

Great customer services will make customer happy as well as it can also bring
him back for further service. It also doesn't stop there. Great customer service
n also increase the word of mouth marketing strategy which can lead to get new
sales on the business.

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