Subject: FW: LSM Joining Case Test - Rishi Naidu
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 5 Feb 2020 08:27:30 +0000

No

From: Rishi Naidu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 5 February 2020 at 1:54 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Rishi Naidu

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rishi Naidu
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9354602531
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    In this case blurb1 is the correct answer as by that satatement we are not asking any additional details from the customer and even giving him some add on information and to make him feel like a king which is actually a great customer service, hence my answer is blurb1..
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   When we listen and give what customer need is good customer service

When we understand and give more than he is looking for without asking him additional information is great customer service.

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