Subject: FW: LSM Joining Case Test - Sourav singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 4 Feb 2020 08:06:56 +0000

Reject

From: Sourav singh <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 4 February 2020 at 1:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Sourav singh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sourav singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7317053855
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As cx is anxious for the tickets information to be shared to cx as per the confirmation received by the ticketing partner and lso the address is to be confirmed for the hotel cx is going to stay and also the email and contact so that cx do not miss any information which is to be shared
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good cx service
Provide information that is to be done

Great cx service
Provide correct info and understand cx need and follow up on cx need as to count the cx  as for any firm customer is not to be counted untill he is happy

You can edit this submission<https://www.jotform.com/edit/4566123244612784612?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.