Subject: Re: LSM Joining Case Test - Sourav singh
From: Sourav singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Feb 2020 02:58:57 -0500

LSM Joining Case
Test

Name

Sourav
singh

E-mail

[email-masked]

Phone Number

(+91) 7317053855

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As cx is
anxious for the tickets information to be shared to cx as per the confirmation
received by the ticketing partner and lso the address is to be confirmed for the
hotel cx is going to stay and also the email and contact so that cx do not miss
any information which is to be shared

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good cx service

Provide information that is to be done

Great cx service

Provide correct info and understand cx need and follow up on cx need as to count
the cx  as for any firm customer is not to be counted untill he is
happy

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