Subject: Re: LSM Joining Case Test - Shivam Gupta
From: Shivam Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Feb 2020 02:25:41 -0500

LSM Joining Case
Test

Name

Shivam
Gupta

E-mail

[email-masked]

Phone Number

(91) 8447627377

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
selected blurb 2 because with e-tickets option, customer doesn't need to wait
for delivering the tickets and download the same and get it
printed.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good Customer service means we are helping the customer and
Great Customer Service means customer will going to remember the advisor who's
assisting him either the customer will stop using their particular
services.

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