Subject: FW: LSM Joining Case Test - Rajat Deshmukh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 3 Feb 2020 08:13:42 +0000

Below average but will interview him in 5 mints

From: Rajat Deshmukh <[email-masked]<mailto:[email-masked]>>
Date: Monday, 3 February 2020 at 1:26 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Rajat Deshmukh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Rajat Deshmukh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9039700366
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I have selected 4th option because it's provide the complete resolution of the customer's query about the delivery of tickets at the hotel with complete guidance and provides the assurance as well .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is providing the information or solution to the customer for what he/she asked for and great customer service is provide assurance,information and complete resolution.One needs to be a good listener to understand the requirement of customer

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