Subject: Fwd: LSM Joining Case Test - Rajat Deshmukh
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 3 Feb 2020 01:02:52 -0700 (MST)

Hi Ash, 

Can you please check this test for non travel process 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Feb, 2020, at 13:26, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Rajat Deshmukh 
E-mail 	[email-masked] 
Phone Number 	(+91) 9039700366 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have selected 4th option because it's provide the complete resolution of the customer's query about the delivery of tickets at the hotel with complete guidance and provides the assurance as well . 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is providing the information or solution to the customer for what he/she asked for and great customer service is provide assurance,information and complete resolution.One needs to be a good listener to understand the requirement of customer 	

	
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