Subject: Fwd: LSM Joining Case Test - Arfana Ansari
From: Saurabh Dadu <[email-masked]>
To: Asfaque Livesalesman <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sat, 1 Feb 2020 11:06:15 +0000

Test is ok
Regards,

Saurabh Dadu
LiveSalesman

Begin forwarded message:

From: Arfana Ansari <[email-masked]>
Date: February 1, 2020 at 3:55:32 PM GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Arfana Ansari

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Arfana Ansari
E-mail  [email-masked]
Phone Number    (91) 7290964801
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I will go for Blurb 4:

The order will be delivered as soon as possible. we will get connected with event organiser.

John, you will get e-ticket first on your registered e-mail Id.You have to update your new hotel address with us so that the order will delivered there.

In your absence, someone else at reception or a security guard could receive your order. We can also deliver your order by courier on hotel address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is a service in which customer is happy and satisfied.

Great customer service is a service in which customer is not facing the same issue again.
Great customer service is a great appreciation for an employee and it is a great feedback for the process.

You can edit this submission<https://www.jotform.com/edit/4563619272524308614?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.