Subject: Re: LSM Joining Case Test - Arfana Ansari
From: Arfana Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 1 Feb 2020 05:25:27 -0500

LSM Joining Case
Test

Name

Arfana
Ansari

E-mail

[email-masked]

Phone Number

(91) 7290964801

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I will go
for Blurb 4:

The order will be delivered as soon as possible. we will get connected with
event organiser.

John, you will get e-ticket first on your registered e-mail Id.You have to
update your new hotel address with us so that the order will delivered
there.

In your absence, someone else at reception or a security guard could receive
your order. We can also deliver your order by courier on hotel
address.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is a service in which customer is happy
and satisfied.

Great customer service is a service in which customer is not facing the same
issue again.

Great customer service is a great appreciation for an employee and it is a great
feedback for the process.

You can edit this submission and view all your submissions
easily.