Subject: LSM Joining Case Test - Amrit Singh
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 31 Jan 2020 03:29:52 -0700 (MST)

Hi Ash, 

Please check this too. But non travel 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Amrit Singh 
E-mail 	[email-masked] 
Phone Number 	(+91) 7042334046 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I would like go for the 'Blurb 4' ,Because in blurb 4 the customer can update his address as per his requirement .As above given customer inquiry, He wants to get his tickets earlier before the event .So as we are customer service providers ,we have to make sure that our customer will not get any obstacles for his paid services .We need to treat our customer as god .So as via 4th Blurb he can update his address as well as we can work on his demand immediately ,so that the customer get his services on time . 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	According to me the good customer should be a good listener as well as good speaker ,because the more he is a good listener the more he can understand our customer provider's information which he has been providing him regarding his inquiries ,where as a customer who have patience for the response of the customer provider ,as well as after the services which he get from the customer service provider ,he should acknowledge about his services 	

	
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