Subject: Re: LSM Joining Case Test - Amrit Singh
From: Amrit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 31 Jan 2020 05:21:47 -0500

LSM Joining Case
Test

Name

Amrit Singh

E-mail

[email-masked]

Phone Number

(+91) 7042334046

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
like go for the 'Blurb 4' ,Because in blurb 4 the customer can update his
address as per his requirement .As above given customer inquiry, He wants to get
his tickets earlier before the event .So as we are customer service providers
,we have to make sure that our customer will not get any obstacles for his paid
services .We need to treat our customer as god .So as via 4th Blurb he can
update his address as well as we can work on his demand immediately ,so that the
customer get his services on time .

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

According to me the good customer should be a
good listener as well as good speaker ,because the more he is a good listener
the more he can understand our customer provider's information which he has been
providing him regarding his inquiries ,where as a customer who have patience for
the response of the customer provider ,as well as after the services which he
get from the customer service provider ,he should acknowledge about his services

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