Subject: LSM Joining Case Test - Shadab Ali
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 31 Jan 2020 00:15:36 -0700 (MST)

Hi Ash, 

PFA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 31 Jan, 2020, at 12:43, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Shadab Ali 
E-mail 	[email-masked] 
Phone Number 	(91) 9968235276 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	we select the blur 4 because he want the e-ticket asap because he going two days earlier from event. 
so we just need new address so we can send the proper information as per he requested. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The customer strait forward to his query to and agent and after resole the query and he remain connected with the for further service its good for the company goodwill. 

The customer who has a long query and we able resolve it properly and after his resolution customer not been irritated than he will connected for the long time to us its great customer for the company survive. 	

	
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