Subject: Re: LSM Joining Case Test - Shadab Ali
From: Shadab Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 31 Jan 2020 02:13:02 -0500

LSM Joining Case
Test

Name

Shadab
Ali

E-mail

[email-masked]

Phone Number

(91) 9968235276

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

we select
the blur 4 because he want the e-ticket asap because he going two days earlier
from event.

so we just need new address so we can send the proper information as per he
requested.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

The customer strait forward to his query to and agent and
after resole the query and he remain connected with the for further service its
good for the company goodwill.

The customer who has a long query and we able resolve it properly and after his
resolution customer not been irritated than he will connected for the long time
to us its great customer for the company survive.

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