Subject: LSM Joining Case Test - ankish charnaliya
From: HR Livesalesman <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 30 Jan 2020 03:14:26 -0700 (MST)

Hi Ashwinee, 

Hi Ash, 

please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	ankish charnaliya 
E-mail 	[email-masked] 
Phone Number 	(110018) 9971389081 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	because the customer is asking to deliver the tickets at the hotel.so he or she must be given the suitable address of the hotel. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	good customer service is bringing the customer's back & to provide the high quality service before and after the customer requirements are met.it is just to take care of the customer needs.the another point is keeping the customer satisfied.but in this latter not only keeping the customer satisfied but also keep the customer loyal according to their needs.the example of great customer is to respond all their calls in a timely manner.the another point is to speaking politely with them.good attitude towards customer is also example of great customer service. 	

	
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