Subject: Re: LSM Joining Case Test - waqar youns bhat
From: waqar youns bhat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jan 2020 03:59:48 -0500

LSM Joining Case
Test

Name

waqar youns
bhat

E-mail

[email-masked]

Phone Number

(+91) 6005595572

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The bulrb
3 gives the best solution for this query.I choosed it because it is very easy
to give solution of customer's query.

I can understand you are very anxious to receive your tickets as the event
date is quite close. I've looked into your order today and I can see that our
specialist customer support team are now monitoring your purchase to ensure your
seller completes the order in time for the event. This is not unusual as it's
becoming common practice that event organisers only release tickets very near
the date or only release a certain amount at a time. This explains why some
people receive them earlier than others.

I can't give you an exact timeframe as to when they will
reach out to you but rest assured, our priority is your custom and we will be in
touch as soon as possible.Please be in touch and send us adress of that hotel
also where  we can diliver your ticket .Any further information you want to
know about the booking of tickets you may also contact us through fax .

Thank you very much

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

The key to good customer service is building good
relationships with your customers.Thanking the customer and promoting a
postive,helpful and friendly environment will ensure  they leave  with a great
impression.

The main difference between good and better customer service mainly
depends on your good communication skills ,knowledge of the product,  patience
and listining the customer's queries.The most thing in good and better customer
service is be friendly wih customer's.

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