Subject: Re: LSM Joining Case Test - Manjit Singh
From: Manjit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jan 2020 03:06:17 -0500

LSM Joining Case
Test

Name

Manjit
Singh

E-mail

[email-masked]

Phone Number

(+91) 7903979294

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As i
understand, you want to receive tickets at you hotel. Certainly you can receive
the tickets at your hotel. For receiving the tickets at your address you need to
update the address with us. You can simply update the address by clicking on the
link or you can visit the account. Once you will update the address we'll ensure
that you receive the ticket as soon as possible. You can also track the same
from the postal services. We'll also make sure to notify you on email about
ticket status/shipped. If your address is not personal please make sure to
inform about expect delivery & someone ll be available to sign for the
delivery.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer is one who is happy with the services. He is the
one who wants to take the services because he belives in services. They're also
know as satisfied customer.

Great customer is one who is not only happy with the services but also suggest
for improving the services. Great customer are those who attracts more customer.
Great customer always say good things about the services.

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