Subject: FW: LSM Joining Case Test - Arun Yadav
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 28 Jan 2020 08:19:28 +0000

Reject

From: Arun Yadav <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 28 January 2020 at 1:43 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Arun Yadav

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Arun Yadav
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9456232834
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected blurb 1. John smith has already booked a ticket with required address. This means that e-ticket was not available at the time of purchase. This is the reason he is asking to deliver at the hotel address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Basically, there is little difference in good and great costumer service. Issue solving with proper guidelines and information according to the customer satisfaction on time is great service. In case of good service customer is not fully satisfied

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