Subject: Re: LSM Joining Case Test - Arun Yadav
From: Arun Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jan 2020 03:13:27 -0500

LSM Joining Case
Test

Name

Arun
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9456232834

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I selected
blurb 1. John smith has already booked a ticket with required address. This
means that e-ticket was not available at the time of purchase. This is the
reason he is asking to deliver at the hotel address.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Basically, there is little difference in good and
great costumer service. Issue solving with proper guidelines and information
according to the customer satisfaction on time is great service. In case of good
service customer is not fully satisfied

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