Subject: Re: LSM Joining Case Test - Sachin Kumar
From: Sachin Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jan 2020 02:14:11 -0500

LSM Joining Case
Test

Name

Sachin
Kumar

E-mail

[email-masked]

Phone Number

(201009) 8630171463

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

i select this blurb because ,in this blurb
customer service representative inform to customer about the tickets status and
asked everything about the new address of hotel.And inform to customer he/she
can change address by using the link .When the address will be updated customer
will receive tickets as soon as possible and also customer will receive an email
to notify that his/her tickets has been shipped.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

when we provide solution to the customer on time
is known as good customer service and when we provide service  or something out
of the box. For instance:- i ordered food from zomato  and that company given
me food and discount and free of cost delivery,food coupons also for my future
use.so,it comes under great customer service

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