Subject: RE: Arabic Language Test - mosab eltoum ismail
From: Malik Ismail <[email-masked]>
To: HR Livesalesman <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 27 Jan 2020 06:45:32 +0000

Not to be consider

From: HR Livesalesman <[email-masked]>
Sent: Monday, January 27, 2020 10:43 AM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Deeksha Dadu <[email-masked]>; saurabh <[email-masked]>
Subject: Arabic Language Test - mosab eltoum ismail

External email sender, please take precaution.
Hi Malik/ Mohmoud,

Please check the test and let us know the feedback.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393
 [Image removed by sender.]

[Image removed by sender.]
Foreign Language Screening Test

Name
mosab eltoum ismail
Whats your first language
Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?
hello sir
we so sorry that there was mistake in the address and that is our mistake
our agent delivered the order to another address

and now we are delivering your order to the same address you mentioned
thank you sir
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words
i am mosab
i am an eletronics and communication enginnering
i have done 6 months of experience in translation (english to arabic and vice versa)
also i have been an agent in kims hospital in hyderabad and translator
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?
انا شخصيآ ارى ان الخادم الجيد للزبون هو الذي  يخدم الزبون حسب متطلباته
اما الخادم الجيد للزبون هو الذي  يخدم الزبون حسب متطلباته يجعله متحمس في شراع
المزيد
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.
على ما اعتقد انا جيد جدآ في هذا المنصب

لاني اتحدث اللغه العربيه بطلاقه
وهي لغتي الام

ايضآ بأمكاني ان اقنع الزبون بطريقه او اخرى

وكذلك كنت مروجآ لخدمات مستشفى كيمس بحيدراباد
مما يجعلني اقدم لكم المزيد

هذا هو عملي علي ما اعتقد
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to
انني زرت الكثير من مدن الهند
اولهم كانت منطقة حيدراباد
وهذه المنطقه تقع في جنوب الهند
فيها شعب طيب ولطيف جدآ
ثم زرت مومباي وكاكينادا والعاصمه نيودلهي

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