Subject: FW: LSM Joining Case Test - Ajeet Prakash
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 17 Jan 2020 11:36:36 +0000

Reject

From: Ajeet Prakash <[email-masked]<mailto:[email-masked]>>
Date: Friday, 17 January 2020 at 4:54 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Ajeet Prakash

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Ajeet Prakash
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (99109) 17784
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As our mission is to provide great customer service to our customers, so we have to confirm the customer that his ticket is confirmed and and seller will send him tickets as soon as they receive them from the event organiser. Meanwhile we need to inform him that now for event organizers to only release tickets very close to the event date - often the week of the event.
Rest assured, we have to inform that, we closely monitoring his order and communicating with his seller.
And we also need to double check his delivery address that he can get his tickets on time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In good customer service we have to keep our customers happy and satisfied but, in great customer service not only happy and satisfied, we have to keep customers loyal too.

You can edit this submission<https://www.jotform.com/edit/4550694992524179869?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.