Subject: Re: LSM Joining Case Test - Ajeet Prakash
From: Ajeet Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jan 2020 06:24:59 -0500

LSM Joining Case
Test

Name

Ajeet
Prakash

E-mail

[email-masked]

Phone Number

(99109) 17784

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As our
mission is to provide great customer service to our customers, so we have to
confirm the customer that his ticket is confirmed and and seller will send him
tickets as soon as they receive them from the event organiser. Meanwhile we need
to inform him that now for event organizers to only release tickets very close
to the event date - often the week of the event.

Rest assured, we have to inform that, we closely monitoring his order and
communicating with his seller.

And we also need to double check his delivery address that he can get his
tickets on time.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

In good customer service we have to keep our customers happy
and satisfied but, in great customer service not only happy and satisfied, we
have to keep customers loyal too.

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