Subject: Fwd: LSM Joining Case Test - Nitin Goswami
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Fri, 17 Jan 2020 08:32:26 +0000

Average but will speak with him. Will take about an hour for me to reach

Sent from my iPhone

Begin forwarded message:

From: Nitin Goswami <[email-masked]>
Date: 17 January 2020 at 13:07:51 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Nitin Goswami

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Nitin Goswami
E-mail  [email-masked]
Phone Number    (+91) 8840981101
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4 containing an impacting information about the changing of address in order to get ticket on time. Suppose someone moving from one location to another for any purpose, can edit the address from second one to first one and can get their ticket on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   There`s a very thin line in between Good and Great customer service. Good customer service exist with the providing resolution on time but Great customer service contains very quick and precise resolution of all the queries raised by the customer. Also Great customer service has decency, flexibility, sympathy as well as empathy about the caused inconvenience with customer.

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