Subject: Re: LSM Joining Case Test - Nitin Goswami
From: Nitin Goswami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jan 2020 02:37:44 -0500

LSM Joining Case
Test

Name

Nitin
Goswami

E-mail

[email-masked]

Phone Number

(+91) 8840981101

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 4
containing an impacting information about the changing of address in order to
get ticket on time. Suppose someone moving from one location to another for any
purpose, can edit the address from second one to first one and can get their
ticket on time.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

There`s a very thin line in between Good and
Great customer service. Good customer service exist with the providing
resolution on time but Great customer service contains very quick and precise
resolution of all the queries raised by the customer. Also Great customer
service has decency, flexibility, sympathy as well as empathy about the caused
inconvenience with customer.

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