Subject: Arabic Language Test - ABDUS SAMAD
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, deeksha <[email-masked]>, Saurabh <[email-masked]>
Date: Tue, 14 Jan 2020 03:05:15 -0700 (MST)

Hi Harpreet, 

Ammar evaluated the test and he ranked the candidate 5 out of 10. 

Thanks & Regards, 
Seeta Kunwar 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "deeksha" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Tuesday, January 14, 2020 12:26:12 PM 
Subject: Re: Arabic Language Test - ABDUS SAMAD 

Let me know the internal evaluation please. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 13 Jan, 2020, at 17:22, HR Livesalesman <[email-masked]> wrote: 

Hi Team, 

Please evaluate the test Internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	ABDUS SAMAD 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	FIRST OF ALL, 
"I should say him "SORRY SIR! It was my mistake i entered your address incorrectly. 
"NOW PLEASE SIR "IF YOU DON'T MIND" LET ME KNOW THE RIGHT ADDRESS I WILL SEND YOU AGAIN WITH TERMS AND CONDITIONS OF PIZZA HUT,MAY BE IT WILL BE FREE FOR YOU DUE TO LATE AND MY MISTAKE. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	" I AM VERY SIMPLE PERSON, I HAVE DONE MY ARABIC GRADUATION FROM J.M.I. AND NOW I AM WORKING AS A ARABIC TRANSLATOR IN BLK HOSPITAL. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الراءعة أفضل من خدمة العملاءالجيدة التي تجعل العملاء الراضين تماما,أعتقد أنّ خدمة العملاء الجيدة يحبّ أنّ تتحدّث مع العميل بأدبو لغة سهلة للغاية ولكن خدمة العملاء العظيمة هي أن تجعل المرء راضيا عن التحدث و يساعد بشكل مثالي في الﻷدب 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	"الجواب هكذا "أنا سأجعل العملاء بالارتياح تماماو" علي سبيل المثال, يواجه بعض المشكلاة ويمكننا أن نجعله يحل مشاكله و سنساعده علي الفورعن طريق البريد الالكترونية,أو عن طريق الاتصال او بأي طريق أخري.This field is required 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	"قبل ستة أشهر سافرت الي مومبايْ مع أحد صديقي من دبيْ علي متن طاءرة,يريد أن يري شاروخ خان و بيته,عندما نحن وصلنا هناك نحن نزور منازلة كثيرة مثل "الفندق تاج و بوّابة الهند و كنّا نقيم في أحد أفضل الفناديق و الفناديق الفاخرة لمدة عشرة أيام وذهبنا الي منزل شاه روخ خان و رأيناه و لكننا لم نتمكن من مقابلةه لكننا رأينا منزل ممثل أخر مثل سلمان خان و أميتاب باتشان و اخرين,ورأينا البحر واستمتعنا هناك كثير من المرح و بعد عشرة أيّام عدنا بالطاءرة.