Subject: Fwd: LSM Joining Case Test - Ishfaq Paray
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 14 Jan 2020 03:02:35 -0700 (MST)

Next Candidate for the Interview. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 10 Jan, 2020, at 17:22, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Ishfaq Paray 
E-mail 	[email-masked] 
Phone Number 	(91) 9811585185 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The customer will get a ticket as soon as possible when an event organiser will send them.The customer could get ticket at the hotel address that he is going to stay. The ticket can be delivered at hotel reception also. The ticket could be sent via postal services. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good custonmer service is to provide a service to a customer that he is satisfied but a great customer service is a service that a customer would be satisfied , happy and not come again for the same issue.A great customer service is a great appreciation shared by a customer to the agent and company. 	

	
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