Subject: Fwd: LSM Joining Case Test - Shivam Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 14 Jan 2020 01:55:54 -0700 (MST)

He is Pravesh's Reference. 

His Last salary was 24000/- 
Expecting around 26000/- 

Pravesh told him that we can offer, but I already told him about our maximum slabs. 
Is there is any possibility or You can decide after interview? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 14 Jan, 2020, at 12:09, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Shivam Singh 
E-mail 	[email-masked] 
Phone Number 	(+91) 9792162909 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	This gives an exact clarification as the customer wants the tickets to be delivered at the hotel. 
It also ensures that the ticket can be collected by a different person chosen by the customer. It also ensures to change the address if required. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	good customer service can be limited to only solving the query asked by the customer whereas great customer service means solving the query and explaining the cause and consequences so that the customer is fully satisfied. good customer service is only limited to listening and solving customer's query on the other hand maintaining a healthy communication with the customer is great customer service. 	

	
You can [ https://www.jotform.com/edit/4547931534611222708?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.