Subject: Fwd: LSM Joining Case Test - Aijaz hussain mir
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 14 Jan 2020 08:51:30 +0000

Will speak with him

Sent from my iPhone

Begin forwarded message:

From: Aijaz hussain mir <[email-masked]>
Date: 14 January 2020 at 14:10:28 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - Aijaz hussain mir

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Aijaz hussain mir
E-mail  [email-masked]
Phone Number    (91) 7889772709
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    As for as customers intent is concerned, he\she wants tickets for Lady Gaga and she will be travelling in two days for the event and wants the tickets in a hotel where she will stay and receive the tickets.
The event organisers issue the tickets very close to the event date, if he or she Download the E-tickets they will be available to print almost immediately.
He\she can also track the status of his\her order under the purchase section.
This is very important the delivery address and contact number should be correct.
In this case he\she will get tickets for Lady Gaga on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The key to good customer service is building good relationships with your customers. while dealing with a customer there should be a positive, friendly and good environment with the customer.
A happy customer will return often and is likely to spend more.
Know your customer consider to be a good customer service.

Provide excellent customer service means going to extra mile in making sure a customer is happy and satisfied with a company's products or services. it also involves provide services to a customer in a pleasant and timely manner.
In order to provide  excellent customer service, one needs a superb communication and problem solving skills.

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