Subject: Re: LSM Joining Case Test - Aijaz hussain mir
From: Aijaz hussain mir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jan 2020 03:40:21 -0500

LSM Joining Case
Test

Name

Aijaz
hussain mir

E-mail

[email-masked]

Phone Number

(91) 7889772709

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As for as
customers intent is concerned, he\she wants tickets for Lady Gaga and she will
be travelling in two days for the event and wants the tickets in a hotel where
she will stay and receive the tickets.

The event organisers issue the tickets very close to the event date, if he or
she Download the E-tickets they will be available to print almost
immediately.

He\she can also track the status of his\her order under the purchase
section.

This is very important the delivery address and contact number should be
correct.

In this case he\she will get tickets for Lady Gaga on time.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

The key to good customer
service is building good relationships with your customers. while dealing with a
customer there should be a positive, friendly and good environment with the
customer.

A happy customer will return often and is likely to spend more.

Know your customer consider to be a good customer service.

Provide excellent customer service means going to extra mile in making sure a
customer is happy and satisfied with a company's products or services. it also
involves provide services to a customer in a pleasant and timely manner.

In order to provide  excellent customer service, one needs a superb
communication and problem solving skills.

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