Subject: Fwd: LSM Joining Case Test - Rohini Natraj
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 8 Jan 2020 22:40:33 -0700 (MST)

Her English is poor. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Jan, 2020, at 16:19, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Rohini Natraj 
E-mail 	[email-masked] 
Phone Number 	(+91) 8971498218 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As per me, Blurb 2 is appropriate since it covers every details of the customer, also re confirmed the customer details. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is once, where customer call to the customer care and shared his query with the executive and the services are provided to him and convinced customer for it. 
Great customer service is that Providing services to the customer more than expectations. 	

	
You can [ https://www.jotform.com/edit/4542033692523211923?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.