Subject: Fwd: LSM Joining Case Test - samridh tharja
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 8 Jan 2020 22:38:29 -0700 (MST)

Hi Ma'am, 

Its NO by Urvika. 
In Written and Spoken both. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Jan, 2020, at 17:27, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	samridh tharja 
E-mail 	[email-masked] 
Phone Number 	(+91) 9910155901 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The executive have properly solved customer's query and explaining the hole mention of buying ticket . 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is when agent is showing its skills of handling customer. 
Great customer service is when customer appreciating agent for his hard work show to customer by the agent on call. 

	
	
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