Subject: Fwd: LSM Joining Case Test - luv Rawat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 8 Jan 2020 22:36:26 -0700 (MST)

Hi Ma'am, 

Please find the Feedback:- 
Its No as per Urvika. Communication skills are poor. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	luv Rawat 
E-mail 	[email-masked] 
Phone Number 	(011) 8126868195 
Which blurb would you select? 	Blurb 3 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As a customer I need a short and quick rsponse,hence blurb 3 is more appropriate according to me. 
It would be good if we provide any confirmation mail or text to the customer. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good customer service is just doing your work professonally but a great customer service is dealing customer with full loyalty and making him feel like his problem is ours. 	

	
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